Privacy Policy

Introduction

DuvixTech and its associated services are committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights regarding that data.

By using our website (duvixtech.com) and any associated tools, extensions, or services, you agree to the practices described in this policy.

Data We Collect

When you interact with DuvixTech services, we may collect the following types of data:

• Chart Data & Screenshots: Images or data from trading charts that you explicitly submit for analysis. These are sent to our servers for processing.
• Ticker Symbols: Trading symbols detected from your platform to provide relevant analysis and context.
• User Preferences: Your selected analysis modes and configuration settings, stored locally in your browser.
• Contact Information: Name, email address, and any other info you voluntarily provide when contacting us or creating an account.
• Usage Analytics: Anonymous usage statistics to help improve our products and services.

How We Use Your Data

Your data is used strictly for the following purposes:

• Processing and generating trading analysis from submitted chart data
• Improving the accuracy and performance of our tools and services
• Communicating with you regarding your account, support requests, or service updates
• Maintaining the security and integrity of our systems

Data Storage & Retention

• Chart images submitted for analysis are stored temporarily (up to 1 hour) on secure servers and are then automatically deleted.
• User preferences and settings are stored locally in your browser and are not transmitted to our servers.
• Contact and account information is retained only as long as necessary to provide our services or as required by law.

What We Don't Do

We are committed to responsible data handling. We do not:

• Sell or share your personal data with third parties
• Track your browsing history or activity outside of explicit use of our services
• Use your data for advertising or marketing purposes beyond direct communication about our services
• Store chart data beyond the temporary processing window

Third-Party Services

Our website and services may use the following third-party providers for authentication, payments, and analytics. Each provider has its own privacy policy governing how they handle your data:

• Payment Processors: For secure payment handling. We do not store your credit card information on our servers.
• Authentication Providers: For secure user authentication and account management.
• Analytics Tools: For anonymous usage statistics to help improve our services.

We recommend reviewing the privacy policies of any third-party services you interact with through our platform.

Your Rights

You have the right to:

• Request access to any personal data we hold about you
• Request deletion of your personal data
• Opt out of non-essential communications
• Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the information below.

Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please reach out:

Website: duvixtech.com/contact

We may update this policy from time to time. Material changes will be communicated through our website or via email. Continued use of our services after changes constitutes acceptance of the updated policy.